On the way to your table
From “that one!” to the box on your doorstep — here is who does what along the way.
- You choose
Pick a board, a kit or a set here and press “check today’s price”.
- The store confirms
The partner store shows the current price, delivery options and an estimated arrival date for your address.
- It’s packed
Your order is packed and handed to the carrier by the store’s fulfilment team.
- It reaches the table
Track it from your order page. Most parcels arrive within the window shown at checkout.
Who to ask about what
Delivery speed and costPartner store, at checkout
Tracking numberYour order page at the store
Missing or late parcelStore’s order help, from your order page
Wrong addressChange it in your order before it ships
Which product to chooseUs — [email protected]
When the box arrives
- Tracing boards: take the protective film off the face, if there is one, and try the stylus straight up.
- Lap boards: wipe once with a soft damp cloth before the first marker.
- Clipboard stand: all screws and a screwdriver are in the box — lay the parts out before starting.
- Letter kits: count the case once, so you know what a complete set looks like.
